All posts by toshendra
Chapter 1: Awakening in Haldwani – Growing Up Amid Simplicity and Dreams
Just like any other child, the earliest days of my life remain wrapped in a gentle haze. My memories begin softly, blurred snapshots of being cradled in the comforting embrace of my parents, playfully wrestling with my younger brother in the warm safety of our modest home. My journey towards consciousness started in Haldwani, a […]
Scaling SaaS Support: Automating Without Losing the Human Touch
Balancing automation and human support for optimal customer service in SaaS.
The Power of Community-Led Growth in SaaS
Building a strong user community as a growth engine for SaaS businesses.
How to Validate Your SaaS Idea Before Building It
Steps to test a SaaS business idea before investing time and money.
Secrets of a High-Performance SaaS Engineering Team
How to build and scale an efficient SaaS product development team.
Metrics That Matter: Measuring SaaS Success Beyond MRR
Essential KPIs beyond revenue that determine SaaS business health.
Product-Led Growth (PLG) vs. Sales-Led Growth: Which Works Best?
A comparison of two growth strategies and when to use each in SaaS.
Why Some SaaS Startups Fail While Others Thrive
Key mistakes that lead to failure and lessons from successful SaaS founders.
Mastering SaaS Sales: Proven Strategies for Closing More Deals
How SaaS founders can build an effective sales strategy to maximize conversions.
SaaS Customer Churn: Why It Happens & How to Fix It
Analyzing common reasons for churn and practical ways to improve retention.