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Toshendra Sharma

Founder & CEO @RecordsKeeper.AI

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Toshendra Sharma

Tag Archives: Customer Experience

Is Your SaaS Product Too Complicated? How to Simplify
SaaS Product Strategy

Is Your SaaS Product Too Complicated? How to Simplify

Why simplicity is key in SaaS and how to refine product features for better UX.

March 30, 2025 toshendra
Customer Experienceproduct designSaaS usability
Scaling SaaS Support: Automating Without Losing the Human Touch
SaaS Customer Success

Scaling SaaS Support: Automating Without Losing the Human Touch

Balancing automation and human support for optimal customer service in SaaS.

March 6, 2025 toshendra
chatbotsCustomer ExperienceSaaS support automation
The Impact of AI on SaaS Customer Experience
AI in SaaS

The Impact of AI on SaaS Customer Experience

Explore how AI is transforming the customer experience in SaaS platforms and what it means for user engagement.

December 18, 2024 toshendra
AIB2B SaaSCustomer ExperienceTechnology ImpactUser Engagement

Recent Posts

  • Why Records Are the Sleeping Giant of Business Intelligence
  • What Happens When You Give AI Your Filing Cabinet?
  • The Mindset Shift from Service to Product Business
  • The Mindset Shift from Service to Product Business
  • The Mindset Shift from Service to Product Business

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